Return Policy


Welcome to our Return Policy. This policy outlines the terms and conditions for returning products purchased from us. We are committed to ensuring your satisfaction with your purchase and want to provide a clear and transparent process for handling returns.


This policy applies to all products purchased from us, both online and in-store. By making a purchase, you agree to the terms and conditions of this Return Policy.

Returns and Refunds


To be eligible for a return and refund, the following conditions must be met:

  1. The product must have been purchased directly from us.
  2. The product must be in its original condition, unused, and undamaged.
  3. The product must be returned within the specified return period.

Return Period

The return period for a product is 2 days from the date of purchase. After this period, we may not accept returns or issue refunds.

Initiating a Return

To initiate a return, please follow these steps:

  1. Contact our customer service team at customer service email or phone number to request a Return Authorization (RA) number.
  2. Pack the product securely in its original packaging, including all accessories and documentation.
  3. Clearly mark the RA number on the outside of the package.
  4. Ship the product to the address provided by our customer service team.

Inspection and Verification

Once we receive your returned product, it will undergo inspection and verification to ensure it meets the eligibility criteria. If the product does not meet the criteria, we may not issue a refund or may charge a restocking fee.

Refund Process

If your return is approved, we will process your refund within 2 business days. The refund will be issued using the same payment method used for the original purchase. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.


We do not offer direct product exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

Non-Returnable Items

The following items are non-returnable:

  • Gift cards and digital products
  • Personalized or custom-made items
  • Products that have been used, damaged, or altered
  • Items not purchased directly from us

Warranty Claims

If your product is covered by a manufacturer's warranty, please refer to the warranty documentation for instructions on warranty claims. Warranty claims are separate from the return and refund process outlined in this policy.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method for returns to ensure the safe arrival of the product.


You may cancel an order before it has been shipped. Once the order has been shipped, our standard return policy applies.

Changes to this Return Policy

We may update this Return Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to the policy will be posted on our website, and the date of the last update will be indicated.


We value your satisfaction and are committed to providing a fair and transparent return process. We hope that this policy helps you understand our procedures and ensures a hassle-free experience when returning products purchased from us. Thank you for choosing us as your shopping destination.